1	MyOutcomes
2	MyOutcomes, LLC A joint venture from between the Partners for Change Outcome Management System (PCOMS) and Danya International, Inc. (Danya) PCOMS Extensive experience in clinical practice, publications, training, seminars, and consultations related to the delivery of client-directed, outcome-informed therapy Danya Service areas include research and evaluation, information technology, education and training, program management support, and health product development U.S. federal agency clients include National Institute of Mental Health, Center for Substance Abuse Treatment, Substance Abuse and Mental Health Services Administration
3	MyOutcomes MyOutcomes is an interactive, web-based application that administers the Partners for Change Outcome Management System (PCOMS) MyOutcomes monitors and improves service effectiveness by providing information on service outcomes and the therapeutic alliance MyOutcomes increases efficiency and demonstrates results without extensive user burden or expense Current customers include Magellan Health Services, Workplace Options and the U.S. Navy
4	The Theory of MyOutcomes “The general trajectory of change in successful therapy is predictable”¹ Measures of client progress and experience of the therapeutic alliance can be used to “determine the appropriateness of the current therapy … [and] the need for further treatment … [and to] prompt a clinical consultation for patients who [are] not progressing at expected levels.”² “Clients … quickly tire of measures that lack obvious face validity, require more than a few minutes to complete, or use time spent with the clinician.”³
5	Benefits of MyOutcomes Shown to increase effect size by up to 65%⁴ Shown to save costs by reducing cancellations, no-shows and long-term null outcome cases without negatively affecting outcomes or client satisfaction⁵ Proven valid and reliable in peer-reviewed studies⁶ 2-minute length boosts compliance and allows easy integration into therapy sessions
6	Benefits of MyOutcomes For Clients Facilitates clients’ constructive feedback Boosts retention and outcome rates For Clinicians Enables adjustments when services are at risk-for a negative or null outcome with real-time feedback Provides feasible and easy-to-use measurement of progress For Agencies, Managed Care Entities & EAPs Identifies reliably superior clinicians and those in need of consultation or further training Reduces service failure and no-shows, resulting in significant cost-savings Provides quantitative measures of success
7	Features of MyOutcomes Identifies in real time clients who are at-risk for negative or null outcomes Provides empirically-based suggestions to increase the likelihood of success Aggregates data into reports on provider, program and agency effectiveness for supervisory, administrative, and payment purposes
8	Privacy and Security Robust protection for privacy and security of clients’ data Controlling authorities HIPAA Business Associate Agreements Privacy User roles De-identification of aggregated data Hidden directory Data Security Physical protection, enterprise-class firewall, network security Secure transfer with 128-bit encryption Automatic logout User logging and audit trails
9	Live Demo of MyOutcomes https://www.myoutcomes.com
10	How MyOutcomes Works Tree view allows for fast and easy navigation among records User roles provide providers, supervisors, and administrators with access to appropriate records
11	How MyOutcomes Works For each new client, data is collected on the client’s demographics and planned services Data collection can be customized to develop norms for specific populations or service programs
12	How MyOutcomes Works At each session, clients complete the Outcome Rating Scale A four-item self-report instrument Takes less than one minute to complete Assesses client’s subjective assessment of change
13	How MyOutcomes Works Clients also complete the Session Rating Scale Assesses the strength of the therapeutic alliance Four items measure the quality of the relational bond and agreement between therapist and client on goals, methods and approach of therapy
14	How MyOutcomes Works Clients and therapists receive real-time, empirically-based feedback Feedback messages flag at-risk cases and promote constructive dialogue
15	How MyOutcomes Works ORS scores are plotted in relation to an expected trajectory of change based on the client’s intake score SRS scores are plotted in relation to the lower limit of established norms
16	How MyOutcomes Works ORS scores are aggregated for providers, programs, sites, and agencies Supervisors, administrators, and payors can assess relative effectiveness
17	More Information Questions, comments and requests for more information about MyOutcomes may be directed to: Jonathan Hunt-Glassman Product Manager, MyOutcomes t: (301) 960-2920 c: (917) 597-2785 e: jglassman@danya.com Online multimedia training https://www.myoutcomes.com/training.aspx Requires Flash Player 9 or higher
18	More Information MyOutcomes is based on the Partners for Change Outcome Management System, developed by Scott Miller, Ph.D. and Barry Duncan Psy.D., co-directors of the Institute for the Study of Therapeutic Change. Further reading: Duncan, B.L., Miller, S.D., Reynolds, L., Sparks, J., Claud, D., Brown, J., et al. (2004). The session rating scale: Psychometric properties of a “working” alliance scale. Journal of Brief Therapy, 3 (1). Duncan, B.L., Miller, S.D., & Sparks, J. 2004. The heroic client: Principles of client-directed, outcome-informed therapy (Rev. ed.). San Francisco: Jossey-Bass. Miller, S.D., Duncan, B. L., Sorrell, R., & Brown, G.S. 2005. The Partners for Change Outcome Management System. Journal of Clinical Psychology 61 (2): 199-208. Miller, S.D., Duncan, B.L., Brown, J., Sorrell, R., & Chalk, M.B. (in press). Using outcome to inform and improve treatment outcomes. Journal of Brief Therapy. Miller, S.D., Duncan, B.L., Brown, J., Sparks, J., & Claud, D. 2003. The outcome rating scale: A preliminary study of the reliability, validity, and feasibility of a brief visual analog measure. Journal of Brief Therapy, 2(2), 91–100. Miller, S.D., Duncan, B.L., & Hubble, M.A. 2002. Client-directed, outcome-informed clinical work. In Comprehensive handbook of psychotherapy, Volume 4, Integrative/Eclectic, edited by F.W. Kaslow & J. Lebow, 185–212. New York: Wiley.
19	Thank You Thank you! Jonathan Hunt-Glassman Product Manager, MyOutcomes t: (301) 960-2920 c: (917) 597-2785 e: jglassman@danya.com